Exotides operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Exotides.Shop enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.
We may collect or process the following:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including payment details, transaction details, and confirmation information.
- Account information including your username, password, preferences and settings.
- Transaction information including items viewed, added to cart, purchased, returned, or canceled.
- Communications including messages sent to customer support.
- Device information including IP address, browser, and connection data.
- Usage information including how you interact with the Services.
Personal Information Sources
We may collect personal information from:
- Directly from you when you use the Services or contact us
- Automatically through your device and cookies
- From service providers assisting with operations
- From partners or third parties
How We Use Your Personal Information
We use your information to:
Provide and improve Services
Process orders, manage accounts, handle shipping, returns, and improve your experience.
Marketing and advertising
Send updates, promotions, and show relevant offers based on activity.
Security and fraud prevention
Protect accounts, detect fraud, and maintain a secure environment.
Communication
Respond to inquiries and provide support.
Legal compliance
Comply with applicable laws and enforce policies.
How We Disclose Personal Information
We may share information:
- With vendors and service providers (payment processing, shipping, analytics, support)
- With marketing partners for promotions and advertising
- When required by law or to protect rights and safety
- With affiliates or in business transactions
Platform and Service Use
The Services are operated through Exotides.Shop, which may collect and process information necessary to operate and improve the store. Information may be processed or stored in different regions as needed to provide the Services.
Third Party Links
Our site may include links to third-party websites. We are not responsible for their content, privacy practices, or security.
Children’s Data
The Services are not intended for individuals under the age of majority. We do not knowingly collect data from minors.
Security and Retention
We use reasonable safeguards to protect your data. No system is fully secure. We retain information only as long as necessary to provide Services and meet legal obligations.
Your Rights
Depending on your location, you may have rights to:
- Access your data
- Request deletion
- Correct information
- Request a copy of your data
- Opt out of marketing
You can contact us to exercise these rights.
Communication Preferences
You can unsubscribe from marketing emails at any time. Transactional emails may still be sent.
Complaints
If you have concerns, contact us directly. You may also contact your local data authority.
International Transfers
Your data may be processed outside your country. We use standard safeguards where required.
Updates
We may update this Privacy Policy. Changes will be posted on this page.
Contact
For questions or requests, contact: