Privacy Policy — Exotides

Last updated: 2026

Privacy Policy

Exotides, collects and processes account, contact, billing, shipping, qualification, and transaction information for the limited purposes of account approval, fraud prevention, payment processing, order fulfillment, legal compliance, and customer support. Information submitted during account creation, including business/entity type, researcher/buyer category, Field of Qualified Research, age confirmation, and electronic acceptance of Terms, may be used to verify purchaser qualification and to screen restricted end-use channels. Payment information is processed through legitimate payment processors and is not accepted through person-to-person transfer methods as a primary payment method. We may disclose information where required by law, to service providers assisting with payment, hosting, fraud screening, shipping, or compliance operations, or to protect our rights and the integrity of the platform.

1. Research Buyer Verification Data

In connection with account creation, qualification review, and order screening, Exotides may collect and process the purchaser’s legal name, business or institutional affiliation, entity type, researcher/buyer category, Field of Qualified Research, age confirmation, contact information, IP address, order history, and electronic signature acknowledging the Terms and research-use-only restrictions.

2. Use of Verification Information

Verification and order-screening information is used to evaluate purchaser eligibility, prevent prohibited end use, enforce age and research-use restrictions, comply with payment processor requirements, reduce fraud and chargeback risk, and maintain records of purchaser attestations and electronic acceptance of the Terms and Conditions.

3. Information We Collect and Process

Exotides also collects standard account registration data, business identity information, order records, shipping information, and payment-related metadata solely for lawful business operations, fraud prevention, order fulfillment, regulatory compliance, and payment processing. By using this website, you consent to such collection and processing as described in this Privacy Policy.

4. Third-Party Processing

We share necessary information with vetted third-party service providers including payment processors, shipping carriers, anti-fraud and identity-verification services, email and communication providers, and hosting/infrastructure providers. These providers process information only for the purpose of supporting our services and under appropriate contractual safeguards.

5. Data Retention

Account, transaction, and compliance records are retained for as long as necessary to meet legal, tax, accounting, and regulatory obligations, and to defend against claims. You may request deletion of non-required data by emailing support@exotides.shop.

4. Security and Secure Payments

We use industry-standard administrative, technical, and physical safeguards to protect your information. Payment information is processed through secure, PCI-compliant payment providers over HTTPS. Exotides does not store full card-payment credentials on its systems. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights contact support@exotides.shop.

6. Policy Navigation

For additional information, please review our Terms and Conditions, Shipping Policy, and Refund Policy.

7. Contact

Exotides
1749 W Golf Rd PMB 352
Mount Prospect, IL 60056
United States
(872) 223-9721 · support@exotides.shop